BUYER FEEDBACK

Buyer feedback,
in their own words.

What buyers asked before shipping, noticed after wear and planned for their shops.

Before dispatch After wear In the buyer’s shop

FROM THE CONVERSATIONS

Before shipping. After wear. In the shop.

BEFORE DISPATCH

Confirming the curls before shipping.

After watching a video of the finished wig, the buyer chose curls to match their reference rather than a straight finish.

After delivery, the buyer praised the fullness and feel of the hair. Later, they asked for help explaining a display wig to their customers.

AFTER WEAR

Following up on tangling.

A buyer liked the quality and density but reported bunching and tangling at the nape.

The buyer said washing and a round-brush blowout had already helped. Our team then sent care instructions.

IN THE BUYER’S SHOP

From shop display to label enquiry.

A buyer told us a customer had placed a deposit after seeing the wig in their shop. They then asked about their own labels and packaging.

Read the buyer’s message

Personal details have been omitted from these summaries.

BUYER MESSAGES

Read the message behind each comment.

Excerpts paired with their WhatsApp records. Open a screenshot to read it at full size; personal details have been hidden.

  1. 01

    SASA Hair & Makeup Salon

    Little Elm, Texas

    “Lovely! Everyone loves my wig. I’m definitely going to be placing more orders.”

    Sasa · Salon buyer

    privacy-redacted WhatsApp feedback for a NUSFACE honey blonde hand-painted balayage wigOpen full record
  2. 02

    Chika Hair

    Fayetteville, Georgia

    “I have installed it. It’s beautiful.”

    Chika O. · Salon buyer

    privacy-redacted WhatsApp feedback for a NUSFACE ash brown hand-painted balayage wigOpen full record
  3. 03

    Private-Label Buyer

    New York, United States

    “I put it in the shop today, and a customer already put down a deposit. I’m planning to put our labels and packaging to the Balayage wigs. Do you offer this service?”

    C. · Beauty retailer

    privacy-safe WhatsApp feedback from a wholesale balayage wig buyer planning private labelOpen full record
  4. 04

    Bajek Hair Shop

    Colchester, United Kingdom

    “Yes, thank you. It’s amazing.”

    Ben B. · Salon buyer

    privacy-redacted WhatsApp feedback for a NUSFACE ash brown hand-painted balayage wigOpen full record
  5. 05

    Candy Coated Wig Restoration & Extension LLC

    Jacksonville, Florida

    “The hair is absolutely beautiful in person. It’s thick, has no smell, and I definitely will be ordering more.”

    Angel B. · Salon buyer

    privacy-redacted WhatsApp feedback for a NUSFACE custom hand-painted balayage wigOpen full record
  6. 06

    Angela Styles

    West Hollywood, California

    “I will let you know when I’m ready because the coloring was perfect.”

    Angela S. · Salon buyer

    privacy-redacted WhatsApp feedback for a NUSFACE honey blonde hand-painted balayage wigOpen full record

These are individual buyer comments and enquiries. Plans to reorder or add branding are recorded as plans.

Additional buyer observation: color lifting

“So far I have good feedback. The hair clearly can lift to cream blonde really well and has retained its quality”

Customer wording from a supplied WhatsApp screenshot. This is one buyer’s observation, not a bleaching specification or a guarantee for every unit. The original screenshot contains private context and is not published.

AFTER YOUR ORDER

Keep the conversation with our business team.

Need help with your wig? Contact us with the following details.

For returns and exchanges, read our return conditions. Contact us before dispatch if you need to cancel an order.

Read the order terms

Order reference

Help the team locate the agreed details.

Photos or video

Show the color or construction under clear light.

Describe the issue

Explain what differs from your expectation.